Live Chat Agent

Scale your business without the extra costs-hire skilled remote talent at a fraction of the cost.

Hire Live Chat Agents

Skilled talent from the Philippines can boost results and reduce overhead.

/mo

$49,200 yearly

/mo

$12,000 yearly

/mo

$60,000 yearly

Respond to customer inquiries through live chat in a timely and professional manner.
Provide accurate information about products, services, and policies.
Assist customers with troubleshooting issues, offering guidance and solutions.
Document and categorize customer interactions for future reference and reporting.
Escalate complex issues to the appropriate department and follow up to ensure resolution.
Stay updated on product knowledge, policies, and procedures to deliver accurate assistance.
Identify recurring customer issues and suggest improvements to enhance the customer experience.

Proven experience as a Live Chat Support Agent, Customer Service Representative, or in a similar role.
Excellent written communication skills, with the ability to communicate clearly and professionally.
Strong problem-solving skills and a customer-centric approach.
Ability to multitask and manage multiple chat conversations simultaneously.
Proficiency in using live chat software (e.g., Zendesk Chat, LiveChat) and CRM systems.
High level of patience and empathy when assisting customers.

Let's Get Started

Talk with a Hiring Expert and scale your team stress-free with outstanding remote talent — for up to 80% less.