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Customer Support
Scale your business without the extra costs-hire skilled remote talent at a fraction of the cost.

Hire Customer Supports
at a fraction of the cost
Skilled talent from the Philippines can boost results and reduce overhead.
Avg. US Salary
USD $4,800
/mo
$57,600 yearly
Philippines Salary
USD $1,000
/mo
$12,000 yearly
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Avg. Australian Salary
AUD $5,417
/mo
$65,000 yearly
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Hire Customer Supports
in the Philippines
Category
Customer Support
Job Description
Tasks
- Respond to customer inquiries via phone, email, or chat in a timely and friendly manner.
- Provide accurate information about products, services, and policies.
- Resolve customer issues by identifying problems, troubleshooting, and offering effective solutions.
- Document customer interactions and track issues to ensure thorough follow-up and resolution.
- Collaborate with internal teams to address escalated issues and ensure customer satisfaction.
- Identify recurring customer concerns and suggest improvements to enhance the customer experience.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
Skill and Experience
- Proven experience as a Customer Support Representative, Call Center Agent, or in a similar customer service role.
- Strong verbal and written communication skills.
- Excellent problem-solving abilities and a solution-oriented mindset.
- Proficiency with customer service software (e.g., Zendesk, Freshdesk) and Microsoft Office.
- Ability to multitask, prioritize, and manage time effectively in a remote work environment.
- High level of patience and professionalism when handling customer concerns.
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Talk with a Hiring Expert and scale your team stress-free with outstanding remote talent — for up to 80% less.