Back to all roles

Customer Support

Scale your business without the extra costs-hire skilled remote talent at a fraction of the cost.
Start Hiring

Hire Customer Supports

at a fraction of the cost

Skilled talent from the Philippines can boost results and reduce overhead.
Avg. US Salary
USD $4,800
/mo
$57,600 yearly
Philippines Salary
USD $1,000
/mo
$12,000 yearly
Start Hiring
Avg. Australian Salary
AUD $5,417
/mo
$65,000 yearly

Compare Savings by Hiring

Hire Customer Supports

in the Philippines

Start Hiring
Category
1 Hire in the US
USD $4,800
1 Hire in the Philippines
USD $1,000

Customer Support

Job Description

Tasks
  • Respond to customer inquiries via phone, email, or chat in a timely and friendly manner.
  • Provide accurate information about products, services, and policies.
  • Resolve customer issues by identifying problems, troubleshooting, and offering effective solutions.
  • Document customer interactions and track issues to ensure thorough follow-up and resolution.
  • Collaborate with internal teams to address escalated issues and ensure customer satisfaction.
  • Identify recurring customer concerns and suggest improvements to enhance the customer experience.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
Skill and Experience
  • Proven experience as a Customer Support Representative, Call Center Agent, or in a similar customer service role.
  • Strong verbal and written communication skills.
  • Excellent problem-solving abilities and a solution-oriented mindset.
  • Proficiency with customer service software (e.g., Zendesk, Freshdesk) and Microsoft Office.
  • Ability to multitask, prioritize, and manage time effectively in a remote work environment.
  • High level of patience and professionalism when handling customer concerns.
Let's Get Started
Talk with a Hiring Expert and scale your team stress-free with outstanding remote talent — for up to 80% less.